How to get customers forTourGenius: Personalized Travel Itinerary Software

Where to find tour operators in order to convert them to customers

The idea that helps Tour Operators

Tour Operators want to offer personalized travel experiences. However, they can't get it because they struggle to customize itineraries efficiently for each traveler.

Therefore, they need to use your solution, e.g. TourGenius.

TourGenius: Personalized Travel Itinerary Software : TourGenius is a cutting-edge software solution that enables tour operators to efficiently customize travel itineraries for each traveler. It uses AI algorithms to recommend personalized activities and destinations based on individual preferences. Of course it is much better than the stuff from TourCMS, or Rezdy!

How to find Tour Operators

You can get insights about the pain points of tour operators if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where tour operators hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of tour operators, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: TourGenius: Personalized Travel Itinerary Software.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find tour operators

To get started, edit the values in the following 3 input fields and click “Search tour operators”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find tour operators and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like tour operators wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever tour operators complain about their pet peeve: They struggle to customize itineraries efficiently for each traveler.
  • Good for you because this is something that you can solve with tourGenius: Personalized Travel Itinerary Software, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help tour operators to reach their goal: To offer personalized travel experiences.

They will get to know, like and trust you. Eventually, they will buy your solution: TourGenius: Personalized Travel Itinerary Software.

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