How to get customers forDirect Booking Platform for Hotels

Where to find hotel owners in order to convert them to customers

The idea that helps Hotel Owners

Hotel Owners want to increase direct bookings. However, they can't get it because they face high commission fees from third-party booking platforms.

Therefore, they need to use your solution, e.g. DirectBooker.

Direct Booking Platform for Hotels : DirectBooker is a software platform that enables hotels to drive direct bookings through their own website, reducing reliance on third-party booking platforms and saving on commission fees. Of course it is much better than the stuff from BookDirect, or DirectReserve!

How to find Hotel Owners

You can get insights about the pain points of hotel owners if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where hotel owners hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of hotel owners, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: Direct Booking Platform for Hotels.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find hotel owners

To get started, edit the values in the following 3 input fields and click “Search hotel owners”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find hotel owners and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like hotel owners wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever hotel owners complain about their pet peeve: They face high commission fees from third-party booking platforms.
  • Good for you because this is something that you can solve with direct Booking Platform for Hotels, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help hotel owners to reach their goal: To increase direct bookings.

They will get to know, like and trust you. Eventually, they will buy your solution: Direct Booking Platform for Hotels.


Travel and TourismHotels and AccommodationsDirect Booking Platform for Hotels

Related topics


Share this: