How to get customers forBookingFlow: Streamlining Hospitality Booking Processes

Where to find hospitality managers in order to convert them to customers

The idea that helps Hospitality Managers

Hospitality Managers want to streamline booking processes. However, they can't get it because they struggle with managing bookings efficiently.

Therefore, they need to use your solution, e.g. BookingFlow.

BookingFlow: Streamlining Hospitality Booking Processes : BookingFlow is a cloud-based software solution that simplifies and automates the booking process for hotels and accommodations. It allows hospitality managers to manage bookings more efficiently and maximize occupancy rates. Of course it is much better than the stuff from Booking.com, Expedia, or Airbnb!

How to find Hospitality Managers

You can get insights about the pain points of hospitality managers if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where hospitality managers hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of hospitality managers, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: BookingFlow: Streamlining Hospitality Booking Processes.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find hospitality managers

To get started, edit the values in the following 3 input fields and click “Search hospitality managers”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find hospitality managers and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like hospitality managers wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever hospitality managers complain about their pet peeve: They struggle with managing bookings efficiently.
  • Good for you because this is something that you can solve with bookingFlow: Streamlining Hospitality Booking Processes, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help hospitality managers to reach their goal: To streamline booking processes.

They will get to know, like and trust you. Eventually, they will buy your solution: BookingFlow: Streamlining Hospitality Booking Processes.


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