How to get customers forA centralized reservation management software

Where to find hospitality services managers in order to convert them to customers

The idea that helps Hospitality Services Managers

Hospitality Services Managers want to streamline the reservation process. However, they can't get it because they struggle with managing multiple online booking platforms efficiently.

Therefore, they need to use your solution, e.g. BookingBuddy.

A centralized reservation management software : BookingBuddy is a software solution that integrates with various online booking platforms to provide a single dashboard for Hospitality Services Managers to efficiently manage reservations. Of course it is much better than the stuff from ResNexus, Cloudbeds, or Frontdesk Anywhere!

How to find Hospitality Services Managers

You can get insights about the pain points of hospitality services managers if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

Find out where hospitality services managers hang out (Reddit, Mastodon, etc.)
Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
If you find recurring questions or pet peeves of hospitality services managers, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
At the end of the blog post, invite them to use your solution: A centralized reservation management software.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find hospitality services managers

To get started, edit the values in the following 3 input fields and click “Search hospitality services managers”.

This is what will happen

An AI will brainstorm 5 good search keyword phrases for you to find hospitality services managers and their pain points in online forums on the internet.
With one click, you can search for each keyword phrase right away.
CustomerPing will present the search results to you.
If you think that one of those results looks like hospitality services managers wrote it, you can create a “customer radar station” on the forum where the post came from.
You describe what makes a post relevant to your business.
CustomerPing will “ping” you 24h a day, whenever hospitality services managers complain about their pet peeve: They struggle with managing multiple online booking platforms efficiently.
Good for you because this is something that you can solve with a centralized reservation management software, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help hospitality services managers to reach their goal: To streamline the reservation process.

They will get to know, like and trust you. Eventually, they will buy your solution: A centralized reservation management software.

Get your first customers now!

Travel and Tourism Hospitality ServicesA centralized reservation management software