How to get customers forAdvanced Shipment Tracking System

Where to find freight forwarding companies in order to convert them to customers

The idea that helps Freight Forwarding Companies

Freight Forwarding Companies want to enhance the transparency and visibility of shipments for customers. However, they can't get it because they struggle to provide real-time tracking updates and accurate delivery estimates.

Therefore, they need to use your solution, e.g. ShipTrack.

Advanced Shipment Tracking System : ShipTrack enables freight forwarding companies to offer customers real-time tracking updates, accurate delivery estimates, and proactive notifications, enhancing transparency and customer satisfaction. Of course it is much better than the stuff from TrackShip, or CargoWatch!

How to find Freight Forwarding Companies

You can get insights about the pain points of freight forwarding companies if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where freight forwarding companies hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of freight forwarding companies, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: Advanced Shipment Tracking System.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find freight forwarding companies

To get started, edit the values in the following 3 input fields and click “Search freight forwarding companies”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find freight forwarding companies and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like freight forwarding companies wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever freight forwarding companies complain about their pet peeve: They struggle to provide real-time tracking updates and accurate delivery estimates.
  • Good for you because this is something that you can solve with advanced Shipment Tracking System, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help freight forwarding companies to reach their goal: To enhance the transparency and visibility of shipments for customers.

They will get to know, like and trust you. Eventually, they will buy your solution: Advanced Shipment Tracking System.

Logistics and TransportationCourier, Express, and Parcel (CEP) ServicesAdvanced Shipment Tracking System

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