How to get customers forMobilityHub - Integrated Shared Mobility Platform

Where to find shared mobility providers in order to convert them to customers

The idea that helps Shared mobility providers

Shared mobility providers want to streamline their operations and improve customer experience. However, they can't get it because they struggle to manage multiple modes of transportation efficiently.

Therefore, they need to use your solution, e.g. MobilityHub.

MobilityHub - Integrated Shared Mobility Platform : MobilityHub is a comprehensive software platform that enables shared mobility providers to seamlessly manage different modes of transportation, optimize operations, and enhance the overall customer experience. Of course it is much better than the stuff from Ridecell, or Invers!

How to find Shared mobility providers

You can get insights about the pain points of shared mobility providers if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where shared mobility providers hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of shared mobility providers, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: MobilityHub - Integrated Shared Mobility Platform.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find shared mobility providers

To get started, edit the values in the following 3 input fields and click “Search shared mobility providers”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find shared mobility providers and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like shared mobility providers wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever shared mobility providers complain about their pet peeve: They struggle to manage multiple modes of transportation efficiently.
  • Good for you because this is something that you can solve with mobilityHub - Integrated Shared Mobility Platform, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help shared mobility providers to reach their goal: To streamline their operations and improve customer experience.

They will get to know, like and trust you. Eventually, they will buy your solution: MobilityHub - Integrated Shared Mobility Platform.

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