How to get customers forRoute Optimization Platform for Ride-sharing Drivers

Where to find ride-sharing drivers in order to convert them to customers

The idea that helps Ride-sharing drivers

Ride-sharing drivers want to increase their earnings. However, they can't get it because they struggle to find the most efficient routes and minimize downtime between rides.

Therefore, they need to use your solution, e.g. DriveSmart.

Route Optimization Platform for Ride-sharing Drivers : DriveSmart is a software solution that uses real-time data to help ride-sharing drivers find the most optimal routes and minimize downtime between rides, ultimately increasing their earnings. Of course it is much better than the stuff from Uber, or Lyft!

How to find Ride-sharing drivers

You can get insights about the pain points of ride-sharing drivers if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where ride-sharing drivers hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of ride-sharing drivers, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: Route Optimization Platform for Ride-sharing Drivers.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find ride-sharing drivers

To get started, edit the values in the following 3 input fields and click “Search ride-sharing drivers”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find ride-sharing drivers and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like ride-sharing drivers wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever ride-sharing drivers complain about their pet peeve: They struggle to find the most efficient routes and minimize downtime between rides.
  • Good for you because this is something that you can solve with route Optimization Platform for Ride-sharing Drivers, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help ride-sharing drivers to reach their goal: To increase their earnings.

They will get to know, like and trust you. Eventually, they will buy your solution: Route Optimization Platform for Ride-sharing Drivers.

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