How to get customers forOn-time Performance Management Software

Where to find public transportation agencies in order to convert them to customers

The idea that helps Public Transportation agencies

Public Transportation agencies want to improve on-time performance. However, they can't get it because they struggle with managing delays and unexpected disruptions in their schedules.

Therefore, they need to use your solution, e.g. TransitSync.

On-time Performance Management Software : TransitSync is a next-generation software designed to help Public Transportation agencies improve on-time performance by proactively managing delays and disruptions in their schedules. Of course it is much better than the stuff from Syncromatics, or Trapeze Group!

How to find Public Transportation agencies

You can get insights about the pain points of public transportation agencies if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

Find out where public transportation agencies hang out (Reddit, Mastodon, etc.)
Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
If you find recurring questions or pet peeves of public transportation agencies, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
At the end of the blog post, invite them to use your solution: On-time Performance Management Software.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find public transportation agencies

To get started, edit the values in the following 3 input fields and click “Search public transportation agencies”.

This is what will happen

An AI will brainstorm 5 good search keyword phrases for you to find public transportation agencies and their pain points in online forums on the internet.
With one click, you can search for each keyword phrase right away.
CustomerPing will present the search results to you.
If you think that one of those results looks like public transportation agencies wrote it, you can create a “customer radar station” on the forum where the post came from.
You describe what makes a post relevant to your business.
CustomerPing will “ping” you 24h a day, whenever public transportation agencies complain about their pet peeve: They struggle with managing delays and unexpected disruptions in their schedules.
Good for you because this is something that you can solve with on-time Performance Management Software, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help public transportation agencies to reach their goal: To improve on-time performance.

They will get to know, like and trust you. Eventually, they will buy your solution: On-time Performance Management Software.

Get your first customers now!

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