How to get customers forIntelligent Route Optimization Platform

Where to find public transport operators in order to convert them to customers

The idea that helps Public Transport Operators

Public Transport Operators want to increase ridership. However, they can't get it because they struggle with route optimization and demand forecasting.

Therefore, they need to use your solution, e.g. RouteForge.

Intelligent Route Optimization Platform : An innovative software platform that uses AI algorithms to optimize public transportation routes based on real-time demand data, helping operators increase ridership and improve service efficiency. Of course it is much better than the stuff from TransitPlanner, or RouteMaster!

How to find Public Transport Operators

You can get insights about the pain points of public transport operators if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where public transport operators hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of public transport operators, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: Intelligent Route Optimization Platform.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find public transport operators

To get started, edit the values in the following 3 input fields and click “Search public transport operators”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find public transport operators and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like public transport operators wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever public transport operators complain about their pet peeve: They struggle with route optimization and demand forecasting.
  • Good for you because this is something that you can solve with intelligent Route Optimization Platform, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help public transport operators to reach their goal: To increase ridership.

They will get to know, like and trust you. Eventually, they will buy your solution: Intelligent Route Optimization Platform.

TransportationPublic TransportationIntelligent Route Optimization Platform

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