How to get customers forCargoTrack: Freight Shipment Management Software

Where to find freight transport companies in order to convert them to customers

The idea that helps Freight Transport companies

Freight Transport companies want to streamline their delivery processes. However, they can't get it because they struggle with tracking all their shipments efficiently.

Therefore, they need to use your solution, e.g. CargoTrack.

CargoTrack: Freight Shipment Management Software : CargoTrack is a comprehensive software solution that allows Freight Transport companies to track and manage all their shipments in real-time. It provides visibility into the entire delivery process, from pickup to final destination. Of course it is much better than the stuff from ShipChain, or Transporeon!

How to find Freight Transport companies

You can get insights about the pain points of freight transport companies if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where freight transport companies hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of freight transport companies, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: CargoTrack: Freight Shipment Management Software.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find freight transport companies

To get started, edit the values in the following 3 input fields and click “Search freight transport companies”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find freight transport companies and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like freight transport companies wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever freight transport companies complain about their pet peeve: They struggle with tracking all their shipments efficiently.
  • Good for you because this is something that you can solve with cargoTrack: Freight Shipment Management Software, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help freight transport companies to reach their goal: To streamline their delivery processes.

They will get to know, like and trust you. Eventually, they will buy your solution: CargoTrack: Freight Shipment Management Software.


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