How to get customers forMaintenance Management Software for Bike Sharing Programs

Where to find bike sharing operators in order to convert them to customers

The idea that helps Bike Sharing Operators

Bike Sharing Operators want to streamline maintenance and repair processes. However, they can't get it because they struggle to efficiently track and manage the maintenance needs of their bike fleet.

Therefore, they need to use your solution, e.g. BikeCare.

Maintenance Management Software for Bike Sharing Programs : BikeCare is a comprehensive software platform that uses IoT sensors and predictive maintenance algorithms to automate maintenance scheduling, track repair history, and optimize the operational efficiency of bike sharing programs. Of course it is much better than the stuff from Social Bicycles, or Jump Bikes!

How to find Bike Sharing Operators

You can get insights about the pain points of bike sharing operators if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

Find out where bike sharing operators hang out (Reddit, Mastodon, etc.)
Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
If you find recurring questions or pet peeves of bike sharing operators, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
At the end of the blog post, invite them to use your solution: Maintenance Management Software for Bike Sharing Programs.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find bike sharing operators

To get started, edit the values in the following 3 input fields and click “Search bike sharing operators”.

This is what will happen

An AI will brainstorm 5 good search keyword phrases for you to find bike sharing operators and their pain points in online forums on the internet.
With one click, you can search for each keyword phrase right away.
CustomerPing will present the search results to you.
If you think that one of those results looks like bike sharing operators wrote it, you can create a “customer radar station” on the forum where the post came from.
You describe what makes a post relevant to your business.
CustomerPing will “ping” you 24h a day, whenever bike sharing operators complain about their pet peeve: They struggle to efficiently track and manage the maintenance needs of their bike fleet.
Good for you because this is something that you can solve with maintenance Management Software for Bike Sharing Programs, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help bike sharing operators to reach their goal: To streamline maintenance and repair processes.

They will get to know, like and trust you. Eventually, they will buy your solution: Maintenance Management Software for Bike Sharing Programs.

Get your first customers now!

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