How to get customers forAeroMend: Aviation Maintenance Tracking Software

Where to find aviation maintenance crews in order to convert them to customers

The idea that helps Aviation Maintenance Crews

Aviation Maintenance Crews want to enhance maintenance operations. However, they can't get it because they struggle with identifying and tracking the status of complex maintenance tasks across multiple aircrafts.

Therefore, they need to use your solution, e.g. AeroMend.

AeroMend: Aviation Maintenance Tracking Software : A comprehensive tracking software that provides real-time updates on maintenance tasks for multiple aircrafts, helping maintenance crews streamline operations. Of course it is much better than the stuff from FlightFixer, or AirMaintenancePro!

How to find Aviation Maintenance Crews

You can get insights about the pain points of aviation maintenance crews if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where aviation maintenance crews hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of aviation maintenance crews, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: AeroMend: Aviation Maintenance Tracking Software.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find aviation maintenance crews

To get started, edit the values in the following 3 input fields and click “Search aviation maintenance crews”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find aviation maintenance crews and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like aviation maintenance crews wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever aviation maintenance crews complain about their pet peeve: They struggle with identifying and tracking the status of complex maintenance tasks across multiple aircrafts.
  • Good for you because this is something that you can solve with aeroMend: Aviation Maintenance Tracking Software, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help aviation maintenance crews to reach their goal: To enhance maintenance operations.

They will get to know, like and trust you. Eventually, they will buy your solution: AeroMend: Aviation Maintenance Tracking Software.


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