How to get customers forDiagnostic and Repair Information Software for Automotive Service Technicians

Where to find automotive service technicians in order to convert them to customers

The idea that helps Automotive service technicians

Automotive service technicians want to diagnose and repair vehicles efficiently. However, they can't get it because they struggle with accessing up-to-date repair information and procedures.

Therefore, they need to use your solution, e.g. AutoCarePro.

Diagnostic and Repair Information Software for Automotive Service Technicians : AutoCarePro is an advanced software solution that provides automotive service technicians with access to up-to-date repair information and procedures, ensuring efficient diagnosis and repair of vehicles. Of course it is much better than the stuff from TechRepairPro, or VehicleScanTech!

How to find Automotive service technicians

You can get insights about the pain points of automotive service technicians if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where automotive service technicians hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of automotive service technicians, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: Diagnostic and Repair Information Software for Automotive Service Technicians.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find automotive service technicians

To get started, edit the values in the following 3 input fields and click “Search automotive service technicians”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find automotive service technicians and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like automotive service technicians wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever automotive service technicians complain about their pet peeve: They struggle with accessing up-to-date repair information and procedures.
  • Good for you because this is something that you can solve with diagnostic and Repair Information Software for Automotive Service Technicians, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help automotive service technicians to reach their goal: To diagnose and repair vehicles efficiently.

They will get to know, like and trust you. Eventually, they will buy your solution: Diagnostic and Repair Information Software for Automotive Service Technicians.


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