How to get customers forQueue Management Software for Airports

Where to find airport operations managers in order to convert them to customers

The idea that helps Airport Operations Managers

Airport Operations Managers want to improve passenger experience and reduce wait times. However, they can't get it because they struggle with managing and optimizing the flow of passengers through security checkpoints.

Therefore, they need to use your solution, e.g. PassPort.

Queue Management Software for Airports : PassPort is an innovative software tool that uses AI-powered algorithms to predict passenger flow, optimize staffing levels, and minimize wait times at security checkpoints, ultimately enhancing the overall passenger experience at airports. Of course it is much better than the stuff from Qmatic, or BlipTrack!

How to find Airport Operations Managers

You can get insights about the pain points of airport operations managers if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where airport operations managers hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of airport operations managers, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: Queue Management Software for Airports.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find airport operations managers

To get started, edit the values in the following 3 input fields and click “Search airport operations managers”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find airport operations managers and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like airport operations managers wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever airport operations managers complain about their pet peeve: They struggle with managing and optimizing the flow of passengers through security checkpoints.
  • Good for you because this is something that you can solve with queue Management Software for Airports, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help airport operations managers to reach their goal: To improve passenger experience and reduce wait times.

They will get to know, like and trust you. Eventually, they will buy your solution: Queue Management Software for Airports.

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