How to get customers forAircraft Maintenance Management System

Where to find airline maintenance teams in order to convert them to customers

The idea that helps Airline maintenance teams

Airline maintenance teams want to optimize maintenance schedules and reduce downtime. However, they can't get it because they struggle to track the maintenance history of each aircraft accurately.

Therefore, they need to use your solution, e.g. MRO Master.

Aircraft Maintenance Management System : An AI-powered maintenance management system that provides real-time insights into each aircraft's maintenance history, enabling proactive scheduling and minimizing downtime. Of course it is much better than the stuff from Ramco Aviation, or IFS Maintenix!

How to find Airline maintenance teams

You can get insights about the pain points of airline maintenance teams if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where airline maintenance teams hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of airline maintenance teams, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: Aircraft Maintenance Management System.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find airline maintenance teams

To get started, edit the values in the following 3 input fields and click “Search airline maintenance teams”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find airline maintenance teams and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like airline maintenance teams wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever airline maintenance teams complain about their pet peeve: They struggle to track the maintenance history of each aircraft accurately.
  • Good for you because this is something that you can solve with aircraft Maintenance Management System, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help airline maintenance teams to reach their goal: To optimize maintenance schedules and reduce downtime.

They will get to know, like and trust you. Eventually, they will buy your solution: Aircraft Maintenance Management System.

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