How to get customers forVoIP Performance Optimization Tool

Where to find telecommunications experts in order to convert them to customers

The idea that helps Telecommunications experts

Telecommunications experts want to enhance call quality and minimize call drops. However, they can't get it because they struggle to optimize VoIP settings for maximum performance.

Therefore, they need to use your solution, e.g. VoIP Pro.

VoIP Performance Optimization Tool : VoIP Pro is an advanced software tool that analyzes network conditions and provides recommendations to fine-tune VoIP settings for improved call quality and reduced call drops. Of course it is much better than the stuff from Wireshark, SolarWinds, or Nectar!

How to find Telecommunications experts

You can get insights about the pain points of telecommunications experts if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where telecommunications experts hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of telecommunications experts, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: VoIP Performance Optimization Tool.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find telecommunications experts

To get started, edit the values in the following 3 input fields and click “Search telecommunications experts”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find telecommunications experts and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like telecommunications experts wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever telecommunications experts complain about their pet peeve: They struggle to optimize VoIP settings for maximum performance.
  • Good for you because this is something that you can solve with voIP Performance Optimization Tool, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help telecommunications experts to reach their goal: To enhance call quality and minimize call drops.

They will get to know, like and trust you. Eventually, they will buy your solution: VoIP Performance Optimization Tool.


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