How to get customers forIntegrated Service Delivery Platform for Social Services
Where to find social services administrators in order to convert them to customers
The idea that helps Social Services administrators
Social Services administrators want to improve efficiency in delivering services to vulnerable populations. However, they can't get it because they struggle with manual paperwork and outdated data management systems.
Therefore, they need to use your solution, e.g. ServiceFlow.
Integrated Service Delivery Platform for Social Services : A comprehensive platform that digitizes service delivery processes, automates paperwork, and enhances data management for Social Services administrators, leading to improved efficiency in delivering services to vulnerable populations. Of course it is much better than the stuff from ServicePro, or ServiceTech!
How to find Social Services administrators
You can get insights about the pain points of social services administrators if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.
The process, step by step
One process that we can totally recommend is this:
- Find out where social services administrators hang out (Reddit, Mastodon, etc.)
- Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
- Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
- If you find recurring questions or pet peeves of social services administrators, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
- At the end of the blog post, invite them to use your solution: Integrated Service Delivery Platform for Social Services.
I described the process here in my blog post: Identify a hungry audience.
If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!
Step 1 to find social services administrators
To get started, edit the values in the following 3 input fields and click “Search social services administrators”.
This is what will happen
- An AI will brainstorm 5 good search keyword phrases for you to find social services administrators and their pain points in online forums on the internet.
- With one click, you can search for each keyword phrase right away.
- CustomerPing will present the search results to you.
- If you think that one of those results looks like social services administrators wrote it, you can create a “customer radar station” on the forum where the post came from.
- You describe what makes a post relevant to your business.
- CustomerPing will “ping” you 24h a day, whenever social services administrators complain about their pet peeve: They struggle with manual paperwork and outdated data management systems.
- Good for you because this is something that you can solve with integrated Service Delivery Platform for Social Services, right?
What to do when you get a “customer ping”
When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.
Help social services administrators to reach their goal: To improve efficiency in delivering services to vulnerable populations.
They will get to know, like and trust you. Eventually, they will buy your solution: Integrated Service Delivery Platform for Social Services.
Nonprofit OrganizationsSocial ServicesIntegrated Service Delivery Platform for Social Services
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