How to get customers forCustomer Engagement Platform for MVNOs

Where to find mobile virtual network operators in order to convert them to customers

The idea that helps Mobile Virtual Network Operators

Mobile Virtual Network Operators want to expand their customer base. However, they can't get it because they struggle to differentiate themselves in a competitive market.

Therefore, they need to use your solution, e.g. VirtuaConnect.

Customer Engagement Platform for MVNOs : VirtuaConnect is a customer engagement platform designed specifically for MVNOs to help them differentiate themselves in a crowded market. The platform includes personalized marketing tools, loyalty programs, and customer analytics to improve customer retention and acquisition. Of course it is much better than the stuff from Engage Telecom Solutions, or CustomerConnect Inc.!

How to find Mobile Virtual Network Operators

You can get insights about the pain points of mobile virtual network operators if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where mobile virtual network operators hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of mobile virtual network operators, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: Customer Engagement Platform for MVNOs.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find mobile virtual network operators

To get started, edit the values in the following 3 input fields and click “Search mobile virtual network operators”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find mobile virtual network operators and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like mobile virtual network operators wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever mobile virtual network operators complain about their pet peeve: They struggle to differentiate themselves in a competitive market.
  • Good for you because this is something that you can solve with customer Engagement Platform for MVNOs, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help mobile virtual network operators to reach their goal: To expand their customer base.

They will get to know, like and trust you. Eventually, they will buy your solution: Customer Engagement Platform for MVNOs.

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