How to get customers forSmart Fault Detection System for Fiber Optic Cables

Where to find fiber optic technicians in order to convert them to customers

The idea that helps Fiber Optic Technicians

Fiber Optic Technicians want to quickly troubleshoot and repair fiber optic cables. However, they can't get it because they struggle to locate faults in underground cables.

Therefore, they need to use your solution, e.g. FiberScope Pro.

Smart Fault Detection System for Fiber Optic Cables : FiberScope Pro is a cutting-edge software that uses AI algorithms to detect faults in underground fiber optic cables quickly, helping technicians troubleshoot and repair with ease. Of course it is much better than the stuff from FiberGuardian, or CableSense!

How to find Fiber Optic Technicians

You can get insights about the pain points of fiber optic technicians if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where fiber optic technicians hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of fiber optic technicians, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: Smart Fault Detection System for Fiber Optic Cables.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find fiber optic technicians

To get started, edit the values in the following 3 input fields and click “Search fiber optic technicians”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find fiber optic technicians and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like fiber optic technicians wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever fiber optic technicians complain about their pet peeve: They struggle to locate faults in underground cables.
  • Good for you because this is something that you can solve with smart Fault Detection System for Fiber Optic Cables, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help fiber optic technicians to reach their goal: To quickly troubleshoot and repair fiber optic cables.

They will get to know, like and trust you. Eventually, they will buy your solution: Smart Fault Detection System for Fiber Optic Cables.


TelecommunicationsFiber OpticsSmart Fault Detection System for Fiber Optic Cables

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