How to get customers forAdvanced Fiber Optic Fault Detection Software

Where to find fiber optic technicians in order to convert them to customers

The idea that helps Fiber Optic Technicians

Fiber Optic Technicians want to quickly identify and troubleshoot fiber optic cable faults. However, they can't get it because they struggle with locating faults accurately and in a timely manner.

Therefore, they need to use your solution, e.g. FiberScan.

Advanced Fiber Optic Fault Detection Software : FiberScan is a revolutionary software that uses AI algorithms to pinpoint and diagnose fiber optic cable faults accurately and quickly. Of course it is much better than the stuff from OptiFault, or FiberSense!

How to find Fiber Optic Technicians

You can get insights about the pain points of fiber optic technicians if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where fiber optic technicians hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of fiber optic technicians, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: Advanced Fiber Optic Fault Detection Software.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find fiber optic technicians

To get started, edit the values in the following 3 input fields and click “Search fiber optic technicians”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find fiber optic technicians and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like fiber optic technicians wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever fiber optic technicians complain about their pet peeve: They struggle with locating faults accurately and in a timely manner.
  • Good for you because this is something that you can solve with advanced Fiber Optic Fault Detection Software, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help fiber optic technicians to reach their goal: To quickly identify and troubleshoot fiber optic cable faults.

They will get to know, like and trust you. Eventually, they will buy your solution: Advanced Fiber Optic Fault Detection Software.


TelecommunicationsFiber OpticsAdvanced Fiber Optic Fault Detection Software

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