How to get customers forVigiTrack: Automated Pharmacovigilance Adverse Reaction Tracker

Where to find pharmacovigilance analysts in order to convert them to customers

The idea that helps Pharmacovigilance Analysts

Pharmacovigilance Analysts want to efficiently track adverse drug reactions. However, they can't get it because they struggle with manual methods to report and track adverse drug reactions.

Therefore, they need to use your solution, e.g. VigiTrack.

VigiTrack: Automated Pharmacovigilance Adverse Reaction Tracker : VigiTrack is an advanced software solution that automates the tracking of adverse drug reactions for pharmacovigilance analysts, ensuring timely reporting and comprehensive tracking of safety data. Of course it is much better than the stuff from PharmVigi, or DrugSafetyPro!

How to find Pharmacovigilance Analysts

You can get insights about the pain points of pharmacovigilance analysts if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where pharmacovigilance analysts hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of pharmacovigilance analysts, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: VigiTrack: Automated Pharmacovigilance Adverse Reaction Tracker.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find pharmacovigilance analysts

To get started, edit the values in the following 3 input fields and click “Search pharmacovigilance analysts”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find pharmacovigilance analysts and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like pharmacovigilance analysts wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever pharmacovigilance analysts complain about their pet peeve: They struggle with manual methods to report and track adverse drug reactions.
  • Good for you because this is something that you can solve with vigiTrack: Automated Pharmacovigilance Adverse Reaction Tracker, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help pharmacovigilance analysts to reach their goal: To efficiently track adverse drug reactions.

They will get to know, like and trust you. Eventually, they will buy your solution: VigiTrack: Automated Pharmacovigilance Adverse Reaction Tracker.


PharmaceuticalsPharmacovigilanceVigiTrack: Automated Pharmacovigilance Adverse Reaction Tracker

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