How to get customers forAdverse Event Monitoring and Reporting Software

Where to find pharmacovigilance professionals in order to convert them to customers

The idea that helps Pharmacovigilance Professionals

Pharmacovigilance Professionals want to monitor and report adverse drug reactions. However, they can't get it because they struggle to efficiently analyze and report large volumes of adverse event data.

Therefore, they need to use your solution, e.g. AdveraGuard.

Adverse Event Monitoring and Reporting Software : AdveraGuard is a powerful software tool that automates the monitoring and reporting of adverse drug reactions, enabling pharmacovigilance professionals to identify and respond to safety issues promptly. Of course it is much better than the stuff from DrugSafe, or VigiWatch!

How to find Pharmacovigilance Professionals

You can get insights about the pain points of pharmacovigilance professionals if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where pharmacovigilance professionals hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of pharmacovigilance professionals, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: Adverse Event Monitoring and Reporting Software.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find pharmacovigilance professionals

To get started, edit the values in the following 3 input fields and click “Search pharmacovigilance professionals”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find pharmacovigilance professionals and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like pharmacovigilance professionals wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever pharmacovigilance professionals complain about their pet peeve: They struggle to efficiently analyze and report large volumes of adverse event data.
  • Good for you because this is something that you can solve with adverse Event Monitoring and Reporting Software, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help pharmacovigilance professionals to reach their goal: To monitor and report adverse drug reactions.

They will get to know, like and trust you. Eventually, they will buy your solution: Adverse Event Monitoring and Reporting Software.


PharmaceuticalsPharmacovigilanceAdverse Event Monitoring and Reporting Software

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