How to get customers forPharmacovigilance Automation Platform

Where to find pharmacovigilance analysts in order to convert them to customers

The idea that helps Pharmacovigilance Analysts

Pharmacovigilance Analysts want to streamline adverse event reporting and improve patient safety. However, they can't get it because they struggle with manual data entry and inefficient communication processes.

Therefore, they need to use your solution, e.g. VigiSafe.

Pharmacovigilance Automation Platform : VigiSafe is an integrated platform that automates adverse event reporting, centralizes data from multiple sources, and enables seamless communication between healthcare providers and regulatory authorities. Of course it is much better than the stuff from SafetyTrack, or Adversa!

How to find Pharmacovigilance Analysts

You can get insights about the pain points of pharmacovigilance analysts if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where pharmacovigilance analysts hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of pharmacovigilance analysts, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: Pharmacovigilance Automation Platform.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find pharmacovigilance analysts

To get started, edit the values in the following 3 input fields and click “Search pharmacovigilance analysts”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find pharmacovigilance analysts and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like pharmacovigilance analysts wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever pharmacovigilance analysts complain about their pet peeve: They struggle with manual data entry and inefficient communication processes.
  • Good for you because this is something that you can solve with pharmacovigilance Automation Platform, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help pharmacovigilance analysts to reach their goal: To streamline adverse event reporting and improve patient safety.

They will get to know, like and trust you. Eventually, they will buy your solution: Pharmacovigilance Automation Platform.


PharmaceuticalsPharmaceutical Regulatory AffairsPharmacovigilance Automation Platform

Related topics


Share this: