How to get customers forTrialsTrack - Clinical Trial Monitoring Tool

Where to find clinical trial coordinators in order to convert them to customers

The idea that helps Clinical trial coordinators

Clinical trial coordinators want to improve trial monitoring procedures. However, they can't get it because they face challenges in tracking and managing trial data effectively.

Therefore, they need to use your solution, e.g. TrialsTrack.

TrialsTrack - Clinical Trial Monitoring Tool : TrialsTrack is an innovative software solution designed to help clinical trial coordinators track and manage trial data efficiently, improving overall trial monitoring procedures. Of course it is much better than the stuff from CliniTrack, or TrialManager!

How to find Clinical trial coordinators

You can get insights about the pain points of clinical trial coordinators if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where clinical trial coordinators hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of clinical trial coordinators, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: TrialsTrack - Clinical Trial Monitoring Tool.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find clinical trial coordinators

To get started, edit the values in the following 3 input fields and click “Search clinical trial coordinators”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find clinical trial coordinators and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like clinical trial coordinators wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever clinical trial coordinators complain about their pet peeve: They face challenges in tracking and managing trial data effectively.
  • Good for you because this is something that you can solve with trialsTrack - Clinical Trial Monitoring Tool, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help clinical trial coordinators to reach their goal: To improve trial monitoring procedures.

They will get to know, like and trust you. Eventually, they will buy your solution: TrialsTrack - Clinical Trial Monitoring Tool.


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