How to get customers forIntegrated Client Intake and Case Management System
Where to find humanitarian services providers in order to convert them to customers
The idea that helps Humanitarian Services Providers
Humanitarian Services Providers want to optimize client intake and case management. However, they can't get it because they struggle with manual paperwork and disorganized client information.
Therefore, they need to use your solution, e.g. HumanityCare.
Integrated Client Intake and Case Management System : A comprehensive software solution that simplifies client intake processes and improves case management for Humanitarian Services Providers. Of course it is much better than the stuff from CaseWorthy, or CareLogic!
How to find Humanitarian Services Providers
You can get insights about the pain points of humanitarian services providers if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.
The process, step by step
One process that we can totally recommend is this:
- Find out where humanitarian services providers hang out (Reddit, Mastodon, etc.)
- Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
- Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
- If you find recurring questions or pet peeves of humanitarian services providers, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
- At the end of the blog post, invite them to use your solution: Integrated Client Intake and Case Management System.
I described the process here in my blog post: Identify a hungry audience.
If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!
Step 1 to find humanitarian services providers
To get started, edit the values in the following 3 input fields and click “Search humanitarian services providers”.
This is what will happen
- An AI will brainstorm 5 good search keyword phrases for you to find humanitarian services providers and their pain points in online forums on the internet.
- With one click, you can search for each keyword phrase right away.
- CustomerPing will present the search results to you.
- If you think that one of those results looks like humanitarian services providers wrote it, you can create a “customer radar station” on the forum where the post came from.
- You describe what makes a post relevant to your business.
- CustomerPing will “ping” you 24h a day, whenever humanitarian services providers complain about their pet peeve: They struggle with manual paperwork and disorganized client information.
- Good for you because this is something that you can solve with integrated Client Intake and Case Management System, right?
What to do when you get a “customer ping”
When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.
Help humanitarian services providers to reach their goal: To optimize client intake and case management.
They will get to know, like and trust you. Eventually, they will buy your solution: Integrated Client Intake and Case Management System.
Nonprofit OrganizationsHumanitarian ServicesIntegrated Client Intake and Case Management System
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