How to get customers forEventEngage: Elevate Your Live Events
Where to find event organizers in order to convert them to customers
The idea that helps Event Organizers
Event Organizers want to enhance attendee engagement and satisfaction at live events. However, they can't get it because they struggle to personalize the event experience for each attendee and collect feedback efficiently.
Therefore, they need to use your solution, e.g. EventEngage.
EventEngage: Elevate Your Live Events : EventEngage is a comprehensive event management software that allows organizers to create personalized event experiences for attendees through interactive features, surveys, and instant feedback collection. It aims to boost engagement and satisfaction levels while providing valuable insights for future events. Of course it is much better than the stuff from Eventbrite, or Cvent!
How to find Event Organizers
You can get insights about the pain points of event organizers if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.
The process, step by step
One process that we can totally recommend is this:
- Find out where event organizers hang out (Reddit, Mastodon, etc.)
- Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
- Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
- If you find recurring questions or pet peeves of event organizers, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
- At the end of the blog post, invite them to use your solution: EventEngage: Elevate Your Live Events.
I described the process here in my blog post: Identify a hungry audience.
If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!
Step 1 to find event organizers
To get started, edit the values in the following 3 input fields and click “Search event organizers”.
This is what will happen
- An AI will brainstorm 5 good search keyword phrases for you to find event organizers and their pain points in online forums on the internet.
- With one click, you can search for each keyword phrase right away.
- CustomerPing will present the search results to you.
- If you think that one of those results looks like event organizers wrote it, you can create a “customer radar station” on the forum where the post came from.
- You describe what makes a post relevant to your business.
- CustomerPing will “ping” you 24h a day, whenever event organizers complain about their pet peeve: They struggle to personalize the event experience for each attendee and collect feedback efficiently.
- Good for you because this is something that you can solve with eventEngage: Elevate Your Live Events, right?
What to do when you get a “customer ping”
When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.
Help event organizers to reach their goal: To enhance attendee engagement and satisfaction at live events.
They will get to know, like and trust you. Eventually, they will buy your solution: EventEngage: Elevate Your Live Events.
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