How to get customers forSupply Chain Visibility and Collaboration Software

Where to find logistics management teams in order to convert them to customers

The idea that helps Logistics Management teams

Logistics Management teams want to enhance supply chain visibility and collaboration. However, they can't get it because they struggle to track shipments in real-time and collaborate effectively with external partners.

Therefore, they need to use your solution, e.g. SupplyLink.

Supply Chain Visibility and Collaboration Software : SupplyLink provides real-time tracking of shipments and enables seamless collaboration with external partners, helping management teams enhance supply chain visibility and collaboration. Of course it is much better than the stuff from CollabChain, or VisiLog!

How to find Logistics Management teams

You can get insights about the pain points of logistics management teams if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where logistics management teams hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of logistics management teams, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: Supply Chain Visibility and Collaboration Software.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find logistics management teams

To get started, edit the values in the following 3 input fields and click “Search logistics management teams”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find logistics management teams and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like logistics management teams wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever logistics management teams complain about their pet peeve: They struggle to track shipments in real-time and collaborate effectively with external partners.
  • Good for you because this is something that you can solve with supply Chain Visibility and Collaboration Software, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help logistics management teams to reach their goal: To enhance supply chain visibility and collaboration.

They will get to know, like and trust you. Eventually, they will buy your solution: Supply Chain Visibility and Collaboration Software.


Logistics and TransportationLogistics ManagementSupply Chain Visibility and Collaboration Software

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