How to get customers forReal-time Delivery Tracking and Estimation Software

Where to find last-mile delivery services in order to convert them to customers

The idea that helps Last-Mile Delivery services

Last-Mile Delivery services want to enhance customer experience. However, they can't get it because they struggle to provide accurate delivery time estimates.

Therefore, they need to use your solution, e.g. OnTimeX.

Real-time Delivery Tracking and Estimation Software : OnTimeX is a revolutionary software solution that provides accurate delivery time estimates and real-time tracking for last-mile delivery services. It helps companies offer superior customer service and improve delivery efficiency. Of course it is much better than the stuff from TrackDeliver, or Estimato!

How to find Last-Mile Delivery services

You can get insights about the pain points of last-mile delivery services if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where last-mile delivery services hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of last-mile delivery services, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: Real-time Delivery Tracking and Estimation Software.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find last-mile delivery services

To get started, edit the values in the following 3 input fields and click “Search last-mile delivery services”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find last-mile delivery services and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like last-mile delivery services wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever last-mile delivery services complain about their pet peeve: They struggle to provide accurate delivery time estimates.
  • Good for you because this is something that you can solve with real-time Delivery Tracking and Estimation Software, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help last-mile delivery services to reach their goal: To enhance customer experience.

They will get to know, like and trust you. Eventually, they will buy your solution: Real-time Delivery Tracking and Estimation Software.


Logistics and TransportationLast-Mile DeliveryReal-time Delivery Tracking and Estimation Software

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