How to get customers forLast-Mile Delivery Optimization Software

Where to find courier and express delivery companies in order to convert them to customers

The idea that helps Courier and Express Delivery Companies

Courier and Express Delivery Companies want to improve last-mile delivery services for faster and accurate shipments. However, they can't get it because they struggle to optimize route planning and driver assignments in real-time.

Therefore, they need to use your solution, e.g. SwiftRoute.

Last-Mile Delivery Optimization Software : SwiftRoute offers real-time route optimization, driver tracking, and schedule adjustments for courier and express delivery companies to enhance last-mile delivery services, reduce delivery times, and improve customer satisfaction. Of course it is much better than the stuff from RoutePro, or DeliveryMatic!

How to find Courier and Express Delivery Companies

You can get insights about the pain points of courier and express delivery companies if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where courier and express delivery companies hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of courier and express delivery companies, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: Last-Mile Delivery Optimization Software.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find courier and express delivery companies

To get started, edit the values in the following 3 input fields and click “Search courier and express delivery companies”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find courier and express delivery companies and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like courier and express delivery companies wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever courier and express delivery companies complain about their pet peeve: They struggle to optimize route planning and driver assignments in real-time.
  • Good for you because this is something that you can solve with last-Mile Delivery Optimization Software, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help courier and express delivery companies to reach their goal: To improve last-mile delivery services for faster and accurate shipments.

They will get to know, like and trust you. Eventually, they will buy your solution: Last-Mile Delivery Optimization Software.


Logistics and TransportationFreight ForwardingLast-Mile Delivery Optimization Software

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