How to get customers forReal-time Courier Dispatch and Tracking Software

Where to find courier service dispatchers in order to convert them to customers

The idea that helps Courier service dispatchers

Courier service dispatchers want to streamline delivery operations and improve customer service. However, they can't get it because they struggle with real-time visibility into courier locations and delivery progress.

Therefore, they need to use your solution, e.g. DeliverEasePro.

Real-time Courier Dispatch and Tracking Software : DeliverEasePro is a state-of-the-art software solution that empowers courier service dispatchers to streamline delivery operations and enhance customer service by providing real-time visibility into courier locations and delivery progress for efficient dispatching and tracking. Of course it is much better than the stuff from Onfleet, or DispatchTrack!

How to find Courier service dispatchers

You can get insights about the pain points of courier service dispatchers if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

Find out where courier service dispatchers hang out (Reddit, Mastodon, etc.)
Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
If you find recurring questions or pet peeves of courier service dispatchers, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
At the end of the blog post, invite them to use your solution: Real-time Courier Dispatch and Tracking Software.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find courier service dispatchers

To get started, edit the values in the following 3 input fields and click “Search courier service dispatchers”.

This is what will happen

An AI will brainstorm 5 good search keyword phrases for you to find courier service dispatchers and their pain points in online forums on the internet.
With one click, you can search for each keyword phrase right away.
CustomerPing will present the search results to you.
If you think that one of those results looks like courier service dispatchers wrote it, you can create a “customer radar station” on the forum where the post came from.
You describe what makes a post relevant to your business.
CustomerPing will “ping” you 24h a day, whenever courier service dispatchers complain about their pet peeve: They struggle with real-time visibility into courier locations and delivery progress.
Good for you because this is something that you can solve with real-time Courier Dispatch and Tracking Software, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help courier service dispatchers to reach their goal: To streamline delivery operations and improve customer service.

They will get to know, like and trust you. Eventually, they will buy your solution: Real-time Courier Dispatch and Tracking Software.

Get your first customers now!

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