How to get customers forCustoms Clearance Software
Where to find freight forwarding agents in order to convert them to customers
The idea that helps Freight Forwarding Agents
Freight Forwarding Agents want to streamline customs clearance processes. However, they can't get it because they face delays and errors in documentation submission.
Therefore, they need to use your solution, e.g. CustomsEase.
Customs Clearance Software : CustomsEase is a comprehensive software solution that streamlines customs clearance processes for freight forwarding agents, eliminating delays and errors in documentation submission to expedite cargo shipments. Of course it is much better than the stuff from ClearCargo, or BorderBuddy!
How to find Freight Forwarding Agents
You can get insights about the pain points of freight forwarding agents if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.
The process, step by step
One process that we can totally recommend is this:
- Find out where freight forwarding agents hang out (Reddit, Mastodon, etc.)
- Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
- Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
- If you find recurring questions or pet peeves of freight forwarding agents, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
- At the end of the blog post, invite them to use your solution: Customs Clearance Software.
I described the process here in my blog post: Identify a hungry audience.
If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!
Step 1 to find freight forwarding agents
To get started, edit the values in the following 3 input fields and click “Search freight forwarding agents”.
This is what will happen
- An AI will brainstorm 5 good search keyword phrases for you to find freight forwarding agents and their pain points in online forums on the internet.
- With one click, you can search for each keyword phrase right away.
- CustomerPing will present the search results to you.
- If you think that one of those results looks like freight forwarding agents wrote it, you can create a “customer radar station” on the forum where the post came from.
- You describe what makes a post relevant to your business.
- CustomerPing will “ping” you 24h a day, whenever freight forwarding agents complain about their pet peeve: They face delays and errors in documentation submission.
- Good for you because this is something that you can solve with customs Clearance Software, right?
What to do when you get a “customer ping”
When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.
Help freight forwarding agents to reach their goal: To streamline customs clearance processes.
They will get to know, like and trust you. Eventually, they will buy your solution: Customs Clearance Software.
Logistics and TransportationFreight ForwardingCustoms Clearance Software
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