How to get customers forLast-Mile Parcel Delivery Optimization Software

Where to find freight forwarding agents in order to convert them to customers

The idea that helps Freight forwarding agents

Freight forwarding agents want to improve last-mile delivery services for small parcels. However, they can't get it because they struggle with efficient routing and scheduling of parcel deliveries.

Therefore, they need to use your solution, e.g. ParcelRoutePro.

Last-Mile Parcel Delivery Optimization Software : ParcelRoutePro is a revolutionary software solution designed to assist freight forwarding agents in improving last-mile delivery services for small parcels by optimizing routing and scheduling to increase efficiency. Of course it is much better than the stuff from ShipBob, or ShipStation!

How to find Freight forwarding agents

You can get insights about the pain points of freight forwarding agents if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

Find out where freight forwarding agents hang out (Reddit, Mastodon, etc.)
Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
If you find recurring questions or pet peeves of freight forwarding agents, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
At the end of the blog post, invite them to use your solution: Last-Mile Parcel Delivery Optimization Software.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find freight forwarding agents

To get started, edit the values in the following 3 input fields and click “Search freight forwarding agents”.

This is what will happen

An AI will brainstorm 5 good search keyword phrases for you to find freight forwarding agents and their pain points in online forums on the internet.
With one click, you can search for each keyword phrase right away.
CustomerPing will present the search results to you.
If you think that one of those results looks like freight forwarding agents wrote it, you can create a “customer radar station” on the forum where the post came from.
You describe what makes a post relevant to your business.
CustomerPing will “ping” you 24h a day, whenever freight forwarding agents complain about their pet peeve: They struggle with efficient routing and scheduling of parcel deliveries.
Good for you because this is something that you can solve with last-Mile Parcel Delivery Optimization Software, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help freight forwarding agents to reach their goal: To improve last-mile delivery services for small parcels.

They will get to know, like and trust you. Eventually, they will buy your solution: Last-Mile Parcel Delivery Optimization Software.

Get your first customers now!

Logistics and Transportation Courier, Express, and Parcel (CEP) ServicesLast-Mile Parcel Delivery Optimization Software