How to get customers forOnline Dispute Resolution Platform

Where to find alternative dispute resolution specialists in order to convert them to customers

The idea that helps Alternative Dispute Resolution specialists

Alternative Dispute Resolution specialists want to efficiently resolve disputes outside of court. However, they can't get it because they struggle to find a reliable platform to facilitate online mediation sessions.

Therefore, they need to use your solution, e.g. MediateEase.

Online Dispute Resolution Platform : MediateEase is a user-friendly online platform that connects parties in a dispute with professional mediators for virtual mediation sessions. It streamlines the entire mediation process by providing secure communication channels, document sharing, and scheduling tools. Of course it is much better than the stuff from VirtualMediate, or SettleNow!

How to find Alternative Dispute Resolution specialists

You can get insights about the pain points of alternative dispute resolution specialists if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

Find out where alternative dispute resolution specialists hang out (Reddit, Mastodon, etc.)
Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
If you find recurring questions or pet peeves of alternative dispute resolution specialists, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
At the end of the blog post, invite them to use your solution: Online Dispute Resolution Platform.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find alternative dispute resolution specialists

To get started, edit the values in the following 3 input fields and click “Search alternative dispute resolution specialists”.

This is what will happen

An AI will brainstorm 5 good search keyword phrases for you to find alternative dispute resolution specialists and their pain points in online forums on the internet.
With one click, you can search for each keyword phrase right away.
CustomerPing will present the search results to you.
If you think that one of those results looks like alternative dispute resolution specialists wrote it, you can create a “customer radar station” on the forum where the post came from.
You describe what makes a post relevant to your business.
CustomerPing will “ping” you 24h a day, whenever alternative dispute resolution specialists complain about their pet peeve: They struggle to find a reliable platform to facilitate online mediation sessions.
Good for you because this is something that you can solve with online Dispute Resolution Platform, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help alternative dispute resolution specialists to reach their goal: To efficiently resolve disputes outside of court.

They will get to know, like and trust you. Eventually, they will buy your solution: Online Dispute Resolution Platform.

Get your first customers now!

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