How to get customers forAutomated Claims Processing Software

Where to find claims processors in order to convert them to customers

The idea that helps Claims Processors

Claims Processors want to expedite the claims processing time. However, they can't get it because they face delays and inaccuracies in traditional claims processing methods.

Therefore, they need to use your solution, e.g. ClaimSwift.

Automated Claims Processing Software : An innovative software tool that automates and speeds up the claims processing workflow, reducing delays and errors. Of course it is much better than the stuff from !

How to find Claims Processors

You can get insights about the pain points of claims processors if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where claims processors hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of claims processors, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: Automated Claims Processing Software.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find claims processors

To get started, edit the values in the following 3 input fields and click “Search claims processors”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find claims processors and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like claims processors wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever claims processors complain about their pet peeve: They face delays and inaccuracies in traditional claims processing methods.
  • Good for you because this is something that you can solve with automated Claims Processing Software, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help claims processors to reach their goal: To expedite the claims processing time.

They will get to know, like and trust you. Eventually, they will buy your solution: Automated Claims Processing Software.


Insurance Tech (Insurtech)Claims Processing AutomationAutomated Claims Processing Software

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