How to get customers forNetwork Diagnostics Tool

Where to find network administrators in order to convert them to customers

The idea that helps Network Administrators

Network Administrators want to easily identify and troubleshoot network connectivity issues. However, they can't get it because they do not have access to a network diagnostics software tailored to their needs.

Therefore, they need to use your solution, e.g. NetDiagPro.

Network Diagnostics Tool : NetDiagPro is a specialized network diagnostics tool that empowers network administrators to quickly pinpoint and resolve network connectivity issues, ensuring seamless operations for their organizations. Of course it is much better than the stuff from PingPlotter, or Wireshark!

How to find Network Administrators

You can get insights about the pain points of network administrators if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

Find out where network administrators hang out (Reddit, Mastodon, etc.)
Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
If you find recurring questions or pet peeves of network administrators, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
At the end of the blog post, invite them to use your solution: Network Diagnostics Tool.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find network administrators

To get started, edit the values in the following 3 input fields and click “Search network administrators”.

This is what will happen

An AI will brainstorm 5 good search keyword phrases for you to find network administrators and their pain points in online forums on the internet.
With one click, you can search for each keyword phrase right away.
CustomerPing will present the search results to you.
If you think that one of those results looks like network administrators wrote it, you can create a “customer radar station” on the forum where the post came from.
You describe what makes a post relevant to your business.
CustomerPing will “ping” you 24h a day, whenever network administrators complain about their pet peeve: They do not have access to a network diagnostics software tailored to their needs.
Good for you because this is something that you can solve with network Diagnostics Tool, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help network administrators to reach their goal: To easily identify and troubleshoot network connectivity issues.

They will get to know, like and trust you. Eventually, they will buy your solution: Network Diagnostics Tool.

Get your first customers now!

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