How to get customers forTheme Park Queue Management

Where to find theme park visitors in order to convert them to customers

The idea that helps Theme Park Visitors

Theme Park Visitors want to minimize wait times for rides and attractions. However, they can't get it because they have difficulty navigating crowded parks and long queues.

Therefore, they need to use your solution, e.g. QueueMaster.

Theme Park Queue Management : A mobile app that provides real-time updates on ride wait times, suggests optimal routes, and offers queue reservations for popular attractions. Of course it is much better than the stuff from Disney Genie, or Universal Express!

How to find Theme Park Visitors

You can get insights about the pain points of theme park visitors if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where theme park visitors hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of theme park visitors, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: Theme Park Queue Management.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find theme park visitors

To get started, edit the values in the following 3 input fields and click “Search theme park visitors”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find theme park visitors and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like theme park visitors wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever theme park visitors complain about their pet peeve: They have difficulty navigating crowded parks and long queues.
  • Good for you because this is something that you can solve with theme Park Queue Management, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help theme park visitors to reach their goal: To minimize wait times for rides and attractions.

They will get to know, like and trust you. Eventually, they will buy your solution: Theme Park Queue Management.


HospitalityAmusement and Theme ParksTheme Park Queue Management

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