How to get customers forPersonalized Guest Experience Management Software for Hotels

Where to find hotel managers in order to convert them to customers

The idea that helps Hotel Managers

Hotel Managers want to enhance customer experience through personalized services. However, they can't get it because they struggle to gather and analyze guest preferences effectively.

Therefore, they need to use your solution, e.g. GuestGenie.

Personalized Guest Experience Management Software for Hotels : GuestGenie is a software solution that enables hotel managers to gather and analyze guest preferences effectively for personalized service delivery. It helps hotels enhance the overall customer experience and drive guest loyalty. Of course it is much better than the stuff from GuestPro, or HospitalityHero!

How to find Hotel Managers

You can get insights about the pain points of hotel managers if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

Find out where hotel managers hang out (Reddit, Mastodon, etc.)
Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
If you find recurring questions or pet peeves of hotel managers, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
At the end of the blog post, invite them to use your solution: Personalized Guest Experience Management Software for Hotels.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find hotel managers

To get started, edit the values in the following 3 input fields and click “Search hotel managers”.

This is what will happen

An AI will brainstorm 5 good search keyword phrases for you to find hotel managers and their pain points in online forums on the internet.
With one click, you can search for each keyword phrase right away.
CustomerPing will present the search results to you.
If you think that one of those results looks like hotel managers wrote it, you can create a “customer radar station” on the forum where the post came from.
You describe what makes a post relevant to your business.
CustomerPing will “ping” you 24h a day, whenever hotel managers complain about their pet peeve: They struggle to gather and analyze guest preferences effectively.
Good for you because this is something that you can solve with personalized Guest Experience Management Software for Hotels, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help hotel managers to reach their goal: To enhance customer experience through personalized services.

They will get to know, like and trust you. Eventually, they will buy your solution: Personalized Guest Experience Management Software for Hotels.

Get your first customers now!

Hospitality Hotel ManagementPersonalized Guest Experience Management Software for Hotels