How to get customers forCasinoConnect: Player Engagement Platform

Where to find casinos and gambling operators in order to convert them to customers

The idea that helps Casinos and Gambling Operators

Casinos and Gambling Operators want to enhance customer engagement and loyalty. However, they can't get it because they struggle to track player data and preferences in real-time.

Therefore, they need to use your solution, e.g. CasinoConnect.

CasinoConnect: Player Engagement Platform : CasinoConnect is a real-time player engagement platform that helps casinos analyze player data, preferences, and behavior to enhance customer experience and loyalty. Of course it is much better than the stuff from Aristocrat, Konami, or IGT!

How to find Casinos and Gambling Operators

You can get insights about the pain points of casinos and gambling operators if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where casinos and gambling operators hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of casinos and gambling operators, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: CasinoConnect: Player Engagement Platform.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find casinos and gambling operators

To get started, edit the values in the following 3 input fields and click “Search casinos and gambling operators”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find casinos and gambling operators and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like casinos and gambling operators wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever casinos and gambling operators complain about their pet peeve: They struggle to track player data and preferences in real-time.
  • Good for you because this is something that you can solve with casinoConnect: Player Engagement Platform, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help casinos and gambling operators to reach their goal: To enhance customer engagement and loyalty.

They will get to know, like and trust you. Eventually, they will buy your solution: CasinoConnect: Player Engagement Platform.


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