How to get customers forConfidential Online Therapy Platform

Where to find mental health services in order to convert them to customers

The idea that helps Mental Health Services

Mental Health Services want to provide remote therapy sessions. However, they can't get it because they struggle with maintaining patient confidentiality online.

Therefore, they need to use your solution, e.g. SecureTalk.

Confidential Online Therapy Platform : SecureTalk is an end-to-end encrypted platform that allows mental health providers to conduct secure video therapy sessions with their patients, ensuring confidentiality and compliance with privacy regulations. Of course it is much better than the stuff from Therapize, or TeleTherapy!

How to find Mental Health Services

You can get insights about the pain points of mental health services if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where mental health services hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of mental health services, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: Confidential Online Therapy Platform.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find mental health services

To get started, edit the values in the following 3 input fields and click “Search mental health services”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find mental health services and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like mental health services wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever mental health services complain about their pet peeve: They struggle with maintaining patient confidentiality online.
  • Good for you because this is something that you can solve with confidential Online Therapy Platform, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help mental health services to reach their goal: To provide remote therapy sessions.

They will get to know, like and trust you. Eventually, they will buy your solution: Confidential Online Therapy Platform.


HealthcareMental Health ServicesConfidential Online Therapy Platform

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