How to get customers forMindMate: Online Mental Health Support Platform
Where to find mental health services in order to convert them to customers
The idea that helps Mental Health Services
Mental Health Services want to provide accessible mental health support to a larger population. However, they can't get it because they have limited resources and are unable to reach everyone in need.
Therefore, they need to use your solution, e.g. MindMate.
MindMate: Online Mental Health Support Platform : MindMate is a telehealth platform that connects individuals in need of mental health support with licensed therapists and counselors through video sessions, messaging, and resources. Of course it is much better than the stuff from Talkspace, or BetterHelp!
How to find Mental Health Services
You can get insights about the pain points of mental health services if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.
The process, step by step
One process that we can totally recommend is this:
- Find out where mental health services hang out (Reddit, Mastodon, etc.)
- Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
- Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
- If you find recurring questions or pet peeves of mental health services, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
- At the end of the blog post, invite them to use your solution: MindMate: Online Mental Health Support Platform.
I described the process here in my blog post: Identify a hungry audience.
If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!
Step 1 to find mental health services
To get started, edit the values in the following 3 input fields and click “Search mental health services”.
This is what will happen
- An AI will brainstorm 5 good search keyword phrases for you to find mental health services and their pain points in online forums on the internet.
- With one click, you can search for each keyword phrase right away.
- CustomerPing will present the search results to you.
- If you think that one of those results looks like mental health services wrote it, you can create a “customer radar station” on the forum where the post came from.
- You describe what makes a post relevant to your business.
- CustomerPing will “ping” you 24h a day, whenever mental health services complain about their pet peeve: They have limited resources and are unable to reach everyone in need.
- Good for you because this is something that you can solve with mindMate: Online Mental Health Support Platform, right?
What to do when you get a “customer ping”
When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.
Help mental health services to reach their goal: To provide accessible mental health support to a larger population.
They will get to know, like and trust you. Eventually, they will buy your solution: MindMate: Online Mental Health Support Platform.
HealthcareMental Health ServicesMindMate: Online Mental Health Support Platform
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