How to get customers forAutomated Test Result Analysis Software

Where to find medical laboratory technicians in order to convert them to customers

The idea that helps Medical Laboratory Technicians

Medical Laboratory Technicians want to streamline the process of analyzing and reporting test results. However, they can't get it because they struggle with manual data entry and result interpretation.

Therefore, they need to use your solution, e.g. LabConnect.

Automated Test Result Analysis Software : LabConnect is a revolutionary software that automates the analysis and reporting of test results, eliminating the need for manual data entry and interpretation. Of course it is much better than the stuff from LabAssist, or AutoLabAnalyzer!

How to find Medical Laboratory Technicians

You can get insights about the pain points of medical laboratory technicians if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where medical laboratory technicians hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of medical laboratory technicians, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: Automated Test Result Analysis Software.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find medical laboratory technicians

To get started, edit the values in the following 3 input fields and click “Search medical laboratory technicians”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find medical laboratory technicians and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like medical laboratory technicians wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever medical laboratory technicians complain about their pet peeve: They struggle with manual data entry and result interpretation.
  • Good for you because this is something that you can solve with automated Test Result Analysis Software, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help medical laboratory technicians to reach their goal: To streamline the process of analyzing and reporting test results.

They will get to know, like and trust you. Eventually, they will buy your solution: Automated Test Result Analysis Software.


HealthcareMedical LaboratoriesAutomated Test Result Analysis Software

Related topics


Share this: