How to get customers forCrossPlay Connect: A Unified Gaming Platform for Friends Across Consoles

Where to find console gamers in order to convert them to customers

The idea that helps Console Gamers

Console Gamers want to easily connect and play games with friends online. However, they can't get it because they struggle to find a seamless and user-friendly platform to coordinate gaming sessions with friends across different consoles.

Therefore, they need to use your solution, e.g. CrossPlay Connect.

CrossPlay Connect: A Unified Gaming Platform for Friends Across Consoles : CrossPlay Connect is a revolutionary software solution that allows console gamers to seamlessly connect and play games with friends, regardless of the gaming console they own. It provides a user-friendly interface to coordinate gaming sessions, chat, and share achievements with friends on different gaming platforms. Of course it is much better than the stuff from Discord, Xbox Live, or PlayStation Network!

How to find Console Gamers

You can get insights about the pain points of console gamers if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where console gamers hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of console gamers, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: CrossPlay Connect: A Unified Gaming Platform for Friends Across Consoles.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find console gamers

To get started, edit the values in the following 3 input fields and click “Search console gamers”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find console gamers and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like console gamers wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever console gamers complain about their pet peeve: They struggle to find a seamless and user-friendly platform to coordinate gaming sessions with friends across different consoles.
  • Good for you because this is something that you can solve with crossPlay Connect: A Unified Gaming Platform for Friends Across Consoles, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help console gamers to reach their goal: To easily connect and play games with friends online.

They will get to know, like and trust you. Eventually, they will buy your solution: CrossPlay Connect: A Unified Gaming Platform for Friends Across Consoles.


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