How to get customers forSpa Management Software

Where to find spa and retreat owners in order to convert them to customers

The idea that helps Spa and Retreat Owners

Spa and Retreat Owners want to streamline booking and scheduling. However, they can't get it because they struggle to manage appointments and staff schedules efficiently.

Therefore, they need to use your solution, e.g. SpaSync.

Spa Management Software : SpaSync is a cloud-based platform that integrates online booking, staff scheduling, inventory management, and customer relationship management tools for spa and retreat owners. Of course it is much better than the stuff from MindBody, or Booker!

How to find Spa and Retreat Owners

You can get insights about the pain points of spa and retreat owners if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where spa and retreat owners hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of spa and retreat owners, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: Spa Management Software.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find spa and retreat owners

To get started, edit the values in the following 3 input fields and click “Search spa and retreat owners”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find spa and retreat owners and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like spa and retreat owners wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever spa and retreat owners complain about their pet peeve: They struggle to manage appointments and staff schedules efficiently.
  • Good for you because this is something that you can solve with spa Management Software, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help spa and retreat owners to reach their goal: To streamline booking and scheduling.

They will get to know, like and trust you. Eventually, they will buy your solution: Spa Management Software.


Fitness and WellnessSpas and RetreatsSpa Management Software

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