How to get customers forSpaEase - Spa Management Software

Where to find spa and retreat managers in order to convert them to customers

The idea that helps Spa and Retreat Managers

Spa and Retreat Managers want to streamline booking and reservation processes. However, they can't get it because they struggle to efficiently manage reservations, availability, and customer preferences.

Therefore, they need to use your solution, e.g. SpaEase.

SpaEase - Spa Management Software : SpaEase is a comprehensive spa management software that simplifies booking and reservation processes for spa and retreat managers. From appointment scheduling to room assignments and customer preferences, SpaEase centralizes all operations in one user-friendly platform, enhancing efficiency and customer satisfaction. Of course it is much better than the stuff from Mindbody, or Booker!

How to find Spa and Retreat Managers

You can get insights about the pain points of spa and retreat managers if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where spa and retreat managers hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of spa and retreat managers, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: SpaEase - Spa Management Software.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find spa and retreat managers

To get started, edit the values in the following 3 input fields and click “Search spa and retreat managers”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find spa and retreat managers and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like spa and retreat managers wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever spa and retreat managers complain about their pet peeve: They struggle to efficiently manage reservations, availability, and customer preferences.
  • Good for you because this is something that you can solve with spaEase - Spa Management Software, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help spa and retreat managers to reach their goal: To streamline booking and reservation processes.

They will get to know, like and trust you. Eventually, they will buy your solution: SpaEase - Spa Management Software.


Fitness and WellnessSpas and RetreatsSpaEase - Spa Management Software

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