How to get customers forCounselCare: Secure Telehealth Platform for Mental Health Professionals

Where to find mental health professionals in order to convert them to customers

The idea that helps Mental health professionals

Mental health professionals want to provide remote counseling services effectively. However, they can't get it because they struggle with ensuring data security and privacy compliance.

Therefore, they need to use your solution, e.g. CounselCare.

CounselCare: Secure Telehealth Platform for Mental Health Professionals : CounselCare offers a HIPAA-compliant telehealth platform with end-to-end encryption, secure messaging, and virtual session recording capabilities for mental health professionals to conduct remote counseling sessions with confidence. Of course it is much better than the stuff from SimplePractice, TheraNest, or BetterHelp!

How to find Mental health professionals

You can get insights about the pain points of mental health professionals if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where mental health professionals hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of mental health professionals, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: CounselCare: Secure Telehealth Platform for Mental Health Professionals.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find mental health professionals

To get started, edit the values in the following 3 input fields and click “Search mental health professionals”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find mental health professionals and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like mental health professionals wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever mental health professionals complain about their pet peeve: They struggle with ensuring data security and privacy compliance.
  • Good for you because this is something that you can solve with counselCare: Secure Telehealth Platform for Mental Health Professionals, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help mental health professionals to reach their goal: To provide remote counseling services effectively.

They will get to know, like and trust you. Eventually, they will buy your solution: CounselCare: Secure Telehealth Platform for Mental Health Professionals.


Fitness and WellnessMental WellnessCounselCare: Secure Telehealth Platform for Mental Health Professionals

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