How to get customers forDigiBank Digital Banking Platform

Where to find bank customers in order to convert them to customers

The idea that helps Bank customers

Bank customers want to access and manage their finances digitally. However, they can't get it because they are limited by the traditional banking system and its lack of digital solutions.

Therefore, they need to use your solution, e.g. DigiBank.

DigiBank Digital Banking Platform : DigiBank is a cutting-edge digital banking platform that allows customers to access and manage their finances online. Users can perform various banking transactions conveniently and securely from their devices. Of course it is much better than the stuff from Chime, or Revolut!

How to find Bank customers

You can get insights about the pain points of bank customers if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where bank customers hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of bank customers, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: DigiBank Digital Banking Platform.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find bank customers

To get started, edit the values in the following 3 input fields and click “Search bank customers”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find bank customers and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like bank customers wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever bank customers complain about their pet peeve: They are limited by the traditional banking system and its lack of digital solutions.
  • Good for you because this is something that you can solve with digiBank Digital Banking Platform, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help bank customers to reach their goal: To access and manage their finances digitally.

They will get to know, like and trust you. Eventually, they will buy your solution: DigiBank Digital Banking Platform.

FintechDigital BankingDigiBank Digital Banking Platform

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