How to get customers forSyncBank: Your Unified Digital Banking Solution
Where to find digital banking users in order to convert them to customers
The idea that helps Digital Banking Users
Digital Banking Users want to have a seamless banking experience across devices. However, they can't get it because they face inconsistencies in the user experience when switching between desktop and mobile banking.
Therefore, they need to use your solution, e.g. SyncBank.
SyncBank: Your Unified Digital Banking Solution : SyncBank offers a seamless banking experience across all devices by synchronizing user data and preferences. It ensures consistent features, security, and ease of access on both desktop and mobile platforms. Of course it is much better than the stuff from Chime, or Revolut!
How to find Digital Banking Users
You can get insights about the pain points of digital banking users if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.
The process, step by step
One process that we can totally recommend is this:
- Find out where digital banking users hang out (Reddit, Mastodon, etc.)
- Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
- Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
- If you find recurring questions or pet peeves of digital banking users, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
- At the end of the blog post, invite them to use your solution: SyncBank: Your Unified Digital Banking Solution.
I described the process here in my blog post: Identify a hungry audience.
If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!
Step 1 to find digital banking users
To get started, edit the values in the following 3 input fields and click “Search digital banking users”.
This is what will happen
- An AI will brainstorm 5 good search keyword phrases for you to find digital banking users and their pain points in online forums on the internet.
- With one click, you can search for each keyword phrase right away.
- CustomerPing will present the search results to you.
- If you think that one of those results looks like digital banking users wrote it, you can create a “customer radar station” on the forum where the post came from.
- You describe what makes a post relevant to your business.
- CustomerPing will “ping” you 24h a day, whenever digital banking users complain about their pet peeve: They face inconsistencies in the user experience when switching between desktop and mobile banking.
- Good for you because this is something that you can solve with syncBank: Your Unified Digital Banking Solution, right?
What to do when you get a “customer ping”
When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.
Help digital banking users to reach their goal: To have a seamless banking experience across devices.
They will get to know, like and trust you. Eventually, they will buy your solution: SyncBank: Your Unified Digital Banking Solution.
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