How to get customers forAdvanced Fraud Detection and Chargeback Prevention

Where to find digital payments professionals in order to convert them to customers

The idea that helps Digital Payments professionals

Digital Payments professionals want to reduce fraud and chargebacks. However, they can't get it because they struggle with detecting fraudulent transactions and preventing chargebacks.

Therefore, they need to use your solution, e.g. SecurePay.

Advanced Fraud Detection and Chargeback Prevention : SecurePay is a digital payment solution that uses machine learning algorithms to detect fraudulent transactions in real-time and prevent chargebacks, helping Digital Payments professionals reduce fraud and improve financial security. Of course it is much better than the stuff from Stripe Radar, or PayPal Fraud Protection!

How to find Digital Payments professionals

You can get insights about the pain points of digital payments professionals if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

Find out where digital payments professionals hang out (Reddit, Mastodon, etc.)
Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
If you find recurring questions or pet peeves of digital payments professionals, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
At the end of the blog post, invite them to use your solution: Advanced Fraud Detection and Chargeback Prevention.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find digital payments professionals

To get started, edit the values in the following 3 input fields and click “Search digital payments professionals”.

This is what will happen

An AI will brainstorm 5 good search keyword phrases for you to find digital payments professionals and their pain points in online forums on the internet.
With one click, you can search for each keyword phrase right away.
CustomerPing will present the search results to you.
If you think that one of those results looks like digital payments professionals wrote it, you can create a “customer radar station” on the forum where the post came from.
You describe what makes a post relevant to your business.
CustomerPing will “ping” you 24h a day, whenever digital payments professionals complain about their pet peeve: They struggle with detecting fraudulent transactions and preventing chargebacks.
Good for you because this is something that you can solve with advanced Fraud Detection and Chargeback Prevention, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help digital payments professionals to reach their goal: To reduce fraud and chargebacks.

They will get to know, like and trust you. Eventually, they will buy your solution: Advanced Fraud Detection and Chargeback Prevention.

Get your first customers now!

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