How to get customers forPersonalized Digital Banking Solution

Where to find digital bank customers in order to convert them to customers

The idea that helps Digital Bank Customers

Digital Bank Customers want to easily access and manage their finances online. However, they can't get it because they struggle with complex user interfaces and lack of personalized financial insights.

Therefore, they need to use your solution, e.g. SmartBank.

Personalized Digital Banking Solution : SmartBank is a digital banking solution that offers customers easy access to their finances online. It features a user-friendly interface and provides personalized financial insights to help users manage their money effectively. Of course it is much better than the stuff from Chime, Revolut, or Varo Money!

How to find Digital Bank Customers

You can get insights about the pain points of digital bank customers if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

Find out where digital bank customers hang out (Reddit, Mastodon, etc.)
Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
If you find recurring questions or pet peeves of digital bank customers, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
At the end of the blog post, invite them to use your solution: Personalized Digital Banking Solution.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find digital bank customers

To get started, edit the values in the following 3 input fields and click “Search digital bank customers”.

This is what will happen

An AI will brainstorm 5 good search keyword phrases for you to find digital bank customers and their pain points in online forums on the internet.
With one click, you can search for each keyword phrase right away.
CustomerPing will present the search results to you.
If you think that one of those results looks like digital bank customers wrote it, you can create a “customer radar station” on the forum where the post came from.
You describe what makes a post relevant to your business.
CustomerPing will “ping” you 24h a day, whenever digital bank customers complain about their pet peeve: They struggle with complex user interfaces and lack of personalized financial insights.
Good for you because this is something that you can solve with personalized Digital Banking Solution, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help digital bank customers to reach their goal: To easily access and manage their finances online.

They will get to know, like and trust you. Eventually, they will buy your solution: Personalized Digital Banking Solution.

Get your first customers now!

Financial Technology (FinTech)Digital BankingPersonalized Digital Banking Solution