How to get customers forInsurance Claims Automation Software
Where to find insurance agents in order to convert them to customers
The idea that helps Insurance agents
Insurance agents want to simplify the claims process for their policyholders. However, they can't get it because they struggle to efficiently document and verify claims information, leading to delays and errors.
Therefore, they need to use your solution, e.g. ClaimsEase.
Insurance Claims Automation Software : ClaimsEase is an automated claims processing software that uses AI and machine learning algorithms to streamline and enhance the claims handling process. It digitizes documentation, accelerates claim settlement, and improves overall customer satisfaction. Of course it is much better than the stuff from Guidewire, Duck Creek, or Sapiens!
How to find Insurance agents
You can get insights about the pain points of insurance agents if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.
The process, step by step
One process that we can totally recommend is this:
- Find out where insurance agents hang out (Reddit, Mastodon, etc.)
- Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
- Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
- If you find recurring questions or pet peeves of insurance agents, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
- At the end of the blog post, invite them to use your solution: Insurance Claims Automation Software.
I described the process here in my blog post: Identify a hungry audience.
If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!
Step 1 to find insurance agents
To get started, edit the values in the following 3 input fields and click “Search insurance agents”.
This is what will happen
- An AI will brainstorm 5 good search keyword phrases for you to find insurance agents and their pain points in online forums on the internet.
- With one click, you can search for each keyword phrase right away.
- CustomerPing will present the search results to you.
- If you think that one of those results looks like insurance agents wrote it, you can create a “customer radar station” on the forum where the post came from.
- You describe what makes a post relevant to your business.
- CustomerPing will “ping” you 24h a day, whenever insurance agents complain about their pet peeve: They struggle to efficiently document and verify claims information, leading to delays and errors.
- Good for you because this is something that you can solve with insurance Claims Automation Software, right?
What to do when you get a “customer ping”
When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.
Help insurance agents to reach their goal: To simplify the claims process for their policyholders.
They will get to know, like and trust you. Eventually, they will buy your solution: Insurance Claims Automation Software.
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